Crown, Crystal, Movement & Bracelet Repairs
We repair loose or broken crowns, cracked and scratched crystals, movements that run fast, slow or stop, and bracelets with stretched links or failing clasps. Every watch gets a full inspection under a loupe, a clear quote before work starts, and a water-resistance test after case work.
Match the Symptom to the Repair
Send us a photo or a short video of the fault, and we can usually point to the cause before you visit. This table highlights the faults we see most often at ChronoStreet.
| What you notice | Likely cause | Repair you need |
| Crown spins but won’t wind or set the time | Broken stem or worn crown threads | Crown and stem repair |
| Crown won’t screw down or feels gritty | Worn or damaged crown tube | Crown tube replacement |
| Fog or droplets under the glass | Failed crown or crystal gasket | Gasket replacement, drying, pressure test |
| Crack, chip, or deep scratch on the glass | Impact damage | Crystal replacement |
| Watch gains several minutes a day | Magnetized hairspring | Demagnetization and regulation |
| Watch stops overnight off the wrist | Dry oils, worn mainspring, or a dirty movement | Movement service |
| Bracelet hangs loose and twists on the wrist | Worn pins and link holes (bracelet stretch) | Bracelet repair |
| Clasp opens on its own | Worn clasp spring or locking tab | Clasp repair |
Watch Crown Repair
The Problem
- The crown wobbles or pulls out completely.
- The crown turns freely without winding the watch or moving the hands.
- A screw-down crown won't thread in, or threads in at an angle.
- The crown sticks between positions.
- Moisture appears under the glass after hand washing or swimming.
The Fix
- Replace the crown, the stem, or both.
- Replace a stripped crown tube so a screw-down crown seals properly again.
- Fit new gaskets matched to the case.
- Pressure-test the case before we return the watch.
Crystal Repair and Glass Replacement
The Problem
- Sapphire (most modern luxury watches): Resists scratches but can chip at the edge or crack from a hard knock.
- Mineral glass: Scratches more easily and can shatter.
- Acrylic (many vintage pieces): Scratches easily but rarely shatters.
The Fix
- Acrylic with light scratches: We often polish the surface clear without replacing it.
- Sapphire or mineral with cracks, chips, or deep scratches: We fit a new crystal with the correct gasket for your case and model.
- Loose or missing Cyclops lens: We reattach or replace it with proper alignment over the date.
After every crystal job, we clean the dial and hands of any dust or debris and test the case seal. Glass replacement starts from AED 995. Final cost depends on your watch model and crystal type. Our full repair price list has every service we offer.
Movement Repair and Servicing
The Problem
- The watch gains or loses more time than it used to.
- It stops overnight, or the power reserve runs short.
- The rotor makes a grinding or rattling noise.
- The date changes at the wrong time, or not at all.
- Chronograph hands won't reset to zero.
- A quartz watch stops right after a battery change, or the hands jump in multi-second steps.
The Fix
- Magnetized movement: A watch that suddenly gains minutes a day after sitting near a phone, laptop, or bag clasp is often magnetized. Demagnetizing takes minutes, and we follow it with regulation.
- Low amplitude, stopping, or noise: Your watch needs a full service. We strip the movement, clean every part, replace worn components, lubricate each point with the correct oil, reassemble, and time it in several positions.
- Quartz faults: Battery replacement starts from AED 100. If a leaking battery has corroded the contacts, we clean or replace the affected parts.
Bracelet Repair
The Problem
- The bracelet sags, twists, or hangs loose on the wrist.
- Missing, loose, or stripped link screws.
- A clasp that won't close firmly or opens on its own.
- Broken or bent spring bars at the lugs.
- A bracelet that no longer fits after weight change or summer heat.
The Fix
- Fit adjustment: We add or remove links for a correct fit. Link adjustment starts from AED 100.
- Screws and pins: We replace worn screws and pins and extract stripped or seized screws without damaging the link threads.
- Clasp repair: We restore the locking tension or replace worn clasp parts so it shuts securely.
- Spring bars: We replace them to keep the bracelet attached to the case.
- Leather or rubber straps: Strap replacement starts from AED 149.
Repair and Service Prices
| Service | Price |
| Battery Replacement | From AED 100 |
| Link Adjustment | From AED 100 |
| Strap Replacement | From AED 149 |
| Cleaning | From AED 200 |
| Dial Refinishing | From AED 295 |
| Dial Change (excluding parts) | From AED 395 |
| Watch Engraving | From AED 395 |
| Glass Replacement | From AED 995 |
| Bezel Restoration | Quoted per watch |
| Diamond and Gemstone Setting | Quoted per order |
| Crown and Movement Repair | Quoted after inspection |
Meet Our Watch Repair Experts
Aiman Moner, Master Watchmaker
Aiman leads our movement and full-maintenance work. His standard: a watch leaves the bench without a single new scratch. That comes down to how he opens a case.
He uses dedicated bezel removal tools and correct caseback tools instead of improvised blades, so the case, bezel, and crown area stay unmarked.
Inside the movement, he selects the right lubricating oil for each point. The wrong oil, or too much of it, migrates or thickens and leads to the same wear a service should prevent. He works with tweezers and loupes for close inspection at every stage.
Ahmed Al Qaisi, Watchmaker
Ahmed trained at the bench under Aiman and specializes in opening and closing watches, including cases and bracelets with damaged screws.
Stripped, seized, or broken screws stop many repairs elsewhere. Ahmed removes them without harming the surrounding threads or metal, so we can fit new screws and keep the original parts.
He works mainly on Rolex with bezel removal tools, tweezers, and loupes.
How Watch Repair Works
- Send us the fault: WhatsApp a photo or video to +971 52 684 9075, or emailinfo@chronostreet.com.
- Inspection: We examine the watch and test it on a timegrapher for movement issues.
- Clear quote: You get the price and expected timeline. We do no work without your approval.
- Repair and testing: We complete the repair, then test timekeeping and water resistance where relevant.
- Collection: We walk you through what we fixed and what to watch for next.
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Frequently Asked Questions FAQs
Yes, on acrylic crystals. We polish out light scratches on acrylic. Sapphire is too hard to polish in the same way, so deep scratches or chips on sapphire need a replacement crystal.
Keep the crown pushed in, stop wearing the watch, and bring it to us within a day. We dry the movement, replace the failed gaskets, and pressure-test the case before rust sets in.